Support requests
Include the file type, approximate file size, selected language, and the issue you saw. Do not send private media files by email unless requested.
For support, feedback, bug reports, or questions about the transcription service, email [email protected].
Include the file type, approximate file size, selected language, and the issue you saw. Do not send private media files by email unless requested.
Contact us if you have questions about temporary storage, file deletion, or whether a specific use case is appropriate for the service.
Suggestions about supported formats, transcript output, subtitle workflows, and documentation help prioritize future improvements.