For support, feedback, bug reports, privacy questions, deletion questions, or general questions about AAAI Tools, email [email protected]. This is the primary contact channel for the site.
AAAI Tools is operated by the AAAI Tools team as an independent web utility site. The service currently focuses on short media transcription and browser-based tools for practical file and productivity workflows.
For transcription problems, include the file type, approximate file size, selected language, upload step, job status, and the issue you saw. For browser tools, include the tool name, browser, operating system, and the options you selected.
Contact us if you have questions about temporary storage, automatic file deletion, technical logs, advertising, browser-only processing, or whether a specific use case is appropriate for the service.
Suggestions about supported formats, transcript output, subtitle workflows, and documentation help prioritize future improvements.
Please do not email private recordings, confidential documents, passwords, payment details, health records, legal documents, or other sensitive materials unless we specifically ask for a limited sample for troubleshooting and you have the right to share it.
Transcription uploads and generated results are designed to expire automatically after 6 hours. If you have a question about temporary storage, failed jobs, or accidental uploads, contact [email protected] with the approximate upload time and file type. Browser-only tool data, such as Pomodoro tasks, is stored in your browser and can be cleared from your local browser storage.
AAAI Tools is a free utility service, so support is handled on a best-effort basis. We prioritize issues that affect site availability, upload processing, privacy, security, broken pages, incorrect documentation, and accessibility problems.